Shipping Policy

Thank you for shopping with Village Florist! We carefully prepare and package each order to ensure it arrives safely and beautifully.

Nationwide Shipping

Select gifts, keepsakes, Forever Flowers, and merchandise are available for shipping within the United States. Fresh floral arrangements are available for local delivery only and cannot be shipped nationwide.

Processing Time

Orders requiring shipment are generally processed and shipped within 1–5 business days after the order is placed. Processing time may vary during holidays, peak seasons, or due to product availability.

Once your order has shipped, you will receive a shipping confirmation with tracking information.

Shipping Rates

Shipping charges are calculated at checkout based on the items in your order, package size, destination, and available shipping method.

From time to time, Village Florist may offer promotional or complimentary shipping on qualifying products or orders. Any such offer will be clearly displayed on our website.

Local Flower Delivery

Fresh flowers and other designated products are available for local delivery within our service area. Local delivery charges are calculated separately based on the delivery location and ZIP code.

Please select the appropriate delivery option and requested delivery date during checkout.

Delivery & Transit Times

Estimated carrier transit times begin after your order has been processed and shipped. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, carrier delays, or other circumstances outside our control.

If we become aware of a significant delay affecting your order, we will make every effort to contact you promptly.

Shipping Restrictions

Some products, particularly fresh flowers, plants, oversized arrangements, and other delicate items, may not be eligible for nationwide shipping. Shipping availability will depend on the individual product and destination.

Incorrect or Incomplete Addresses

Please review the recipient's shipping address carefully before submitting your order. Additional shipping charges may apply if an order must be redirected or reshipped because of an incorrect or incomplete address provided at checkout.

Returns, Changes & Cancellations

Return eligibility varies depending on the type of product purchased. Fresh flowers, plants, custom-made items, personalized products, and other perishable goods may not be eligible for return.

For eligible non-perishable merchandise, please refer to our Return & Refund Policy for complete information regarding returns, changes, cancellations, and refunds.

Questions?

If you have questions about whether a particular item can be shipped to your destination, please contact Village Florist before placing your order. We're happy to help.

Thank you for supporting Village Florist!